Support

Get the right context to the support team quickly.

Send enough operational detail to reproduce the issue without sharing credentials.

01

Installation and OAuth

Include the store’s myshopify.com domain and the exact error shown after Shopify redirects.

02

Theme work

Include the session title, affected file or feature, and whether the issue appears on staging or live.

03

Billing

Include the plan or top-up selected and the status shown by Shopify Billing.

04

Security

For suspected vulnerabilities, email security@taskerarmy.com and avoid public disclosure until the issue is reviewed.